South Korean Company + Chinese Product + Filipino Tech Support = Huge Waste Of My Time And Money

Electronics Review: Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax

Samsung Electronics America  

Corporate Office

Address: 3351 Michelson Dr, Irvine, CA 92612

Phone: (800) 726-7864

Website: http://www.samsung.com/us/

I usually do not post non-travel related reviews on this blog, - although if the printer worked, I could theoretically print at home from anywhere in the World - but I had to let you know about this lousy product right away.

I will not waste much time on this review as Samsung has already wasted far too much of my time with their poor printer software and incompetent off-shore, outsources technical support (which takes jobs from Americans of course, but that is another story),

I purchased a Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax on Amazon.com on Thursday, March 17, 2016 and even though it was supposed to arrive in 10 days, USPS delivered it on Sunday, March 20th. Great start, right? Well, it was all downhill from there!

I spent over 6 hours trying to install the printer software, wasting an entire evening and another afternoon, but after over an hour on the phone with Samsung Tech Support and after trying every possible solution myself, their representative in the Philippines told me they could not help me, making an excuse that it was my router:

"Our printer does not operate on 2.5 GHz, only 2.4 GHz. You have to contact your Internet provider. There is nothing more I can do."

I explained that my Internet provider only provides the modem, that the router is mine, and that it is in-fact operating at 2.4 GHz, but she insisted that I must contact my Internet provider. She obviously did not have a clue, so I told her I would return the printer to Amazon.com, to which she replied, "that is certainly an option". Wrong answer!

Samsung and The Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax Get 1 Bomb Out Of 10 And A Spot On CombatCritic's Wall Of Shame ... More Bombs Are Better!

One Bomb Equates To:

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Title: Japanese Company + Chinese Product + Filipino Tech Support = A Huge Waste Of My Time And Money

Key Words: Samsung, printer, all-in-one, scanner, fax, laser, CombatCritic, TravelValue, value, product, review, Yelp, Amazon.com, Samsung.com, wall of shame, shame, technical, support, China, Korea

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

Lawrence, KS: I Only Support Patriot-Owned Businesses And This Is Not One Of Them

Dr. Douglass Stull - Orthopaedic Surgeon

1112 W 6th St, Ste 124

Lawrence, KS 66044

Phone: (785) 843-9125

Website: orthokansasllc.com/office

Referred by my primary physician, Dr. Steven Dillon, for severe shoulder pain that has been going on for months, Dr. Stull's office called to make an appointment, but when they found out I was retired military (Tricare) I was told "you're going to have to pay a lot out of pocket, we don't take Tricare or recognize Tricare's discounts".

Dr. Stull accepts Medicare, Medicaid, and most other major insurances, but those who protect his freedom have to pay out-of-pocket? That seems un-American to me and I refuse to support any business that treats military and Veterans with such disdain. If a doctor does not accept Tricare, he or she has made a conscious decision that padding their already inflated bank account is more important than treating American heroes, the men and women of our nation's military, retired military, and our families.

Thanks, but no thanks Dr. Stull, even if I have to suffer a couple weeks longer I refuse to pay hundreds or thousands of dollars out of my military pension and VA disability so you can get the latest Mercedes. There are plenty of patriots out there willing to accept Tricare, even if I have to drive 50 miles to Kansas City to see my old orthopaedic surgeon. She takes Tricare by the way.

As it turns out, there are six orthopaedic surgeons in Lawrence, including Stull, but like many medical professionals, and I use that term loosely, in this extremely liberal town, not a single one takes Tricare. Not a single patriot in the bunch:

William A Bailey, MD 

Neal D Lintecum, MD 

Stephan L Pro, MD 

Jeffrey C Randall, MD 

Douglass E Stull, MD 

Kenneth L Wertzberger, MD

So I have no choice but to drive nearly 30 miles to Topeka, Kansas, a much more conservative city and, coincidentally, where many more physicians take Tricare. To prove my point, there are 15 orthopaedic surgeons in Topeka, which is a little larger than Lawrence, and 8 of them (53%) accept Tricare:

MCCOY, MICHAEL T., MD 

WALLACE, BRETT E., MD 

WILSON, BRIAN F., MD 

GILBERT, JOHN H, II., MD 

LEPSE, PETER S., MD 

MUMFORD, JOSEPH E., MD 

POOLE, BRADLEY T., MD 

SMITH, MICHAEL L., MD

Compared to zero (0%) out of six orthopaedic surgeons who take Tricare in slightly smaller and much more liberal Lawrence, the story in Topeka is telling and distressing for those of us who serve or have served our nation and happen to live in Lawrence, protecting the freedom of all 21 surgeons referenced herein.

Oh, and by the way, Dr. Steve Dillon, who I switched to in April after a rash of bad encounters with primary care managers, has decided to reduce his practice by 80% and charge remaining patients $1,650 per year (out-of-pocket) to stay with him. I finally found a PCM I can trust and now have to pony-up close to $2000 or find ANOTHER doctor? I guess I will find another doctor, but I am running out of options in a town where most medical professionals do not take military medical insurance (Tricare). The Hippocratic Oath says "do no harm", but it seems as though modern medicine does not embrace that commitment and most practitioners are more concerned with their personal wealth than taking care of patients.

CombatCritic Gives Douglass Stull M.D. 1 Bomb Out Of 10 For Treating Military Patients With Disdain And Takes A Spot On CombatCritic's "WALL OF SHAME" ... More Bombs Are Better!   

"Follow Me To TravelValue"

Title: I Only Support Patriot-Owned Businesses And This Is Not One Of Them

Key Words: Doctor, Stull, Lawrence, Kansas, 6th, orthopedic, surgeon, Tricare, military, veteran, retiree, patriot, value, wall, shame, orthopaedic, Dr. Stull, Dillon, Steven