South Korean Company + Chinese Product + Filipino Tech Support = Huge Waste Of My Time And Money

Electronics Review: Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax

Samsung Electronics America  

Corporate Office

Address: 3351 Michelson Dr, Irvine, CA 92612

Phone: (800) 726-7864

Website: http://www.samsung.com/us/

I usually do not post non-travel related reviews on this blog, - although if the printer worked, I could theoretically print at home from anywhere in the World - but I had to let you know about this lousy product right away.

I will not waste much time on this review as Samsung has already wasted far too much of my time with their poor printer software and incompetent off-shore, outsources technical support (which takes jobs from Americans of course, but that is another story),

I purchased a Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax on Amazon.com on Thursday, March 17, 2016 and even though it was supposed to arrive in 10 days, USPS delivered it on Sunday, March 20th. Great start, right? Well, it was all downhill from there!

I spent over 6 hours trying to install the printer software, wasting an entire evening and another afternoon, but after over an hour on the phone with Samsung Tech Support and after trying every possible solution myself, their representative in the Philippines told me they could not help me, making an excuse that it was my router:

"Our printer does not operate on 2.5 GHz, only 2.4 GHz. You have to contact your Internet provider. There is nothing more I can do."

I explained that my Internet provider only provides the modem, that the router is mine, and that it is in-fact operating at 2.4 GHz, but she insisted that I must contact my Internet provider. She obviously did not have a clue, so I told her I would return the printer to Amazon.com, to which she replied, "that is certainly an option". Wrong answer!

Samsung and The Samsung SL-M2885FW/XAA Wireless Monochrome Printer with Scanner, Copier and Fax Get 1 Bomb Out Of 10 And A Spot On CombatCritic's Wall Of Shame ... More Bombs Are Better!

One Bomb Equates To:

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Title: Japanese Company + Chinese Product + Filipino Tech Support = A Huge Waste Of My Time And Money

Key Words: Samsung, printer, all-in-one, scanner, fax, laser, CombatCritic, TravelValue, value, product, review, Yelp, Amazon.com, Samsung.com, wall of shame, shame, technical, support, China, Korea

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

Apple Still Sucks ... More iPhone Problems: "This accessory may not be supported"

Here is the original post regarding this problem by lexiphillips on an Apple forum:

Posted Oct 2, 2013 2:08 PM

"Ever since updating my iPhone 5 with the new iOS 7, this display message pops up while my phone is plugged in to the computer, using the original cable that came with it in the box. Researching this issue only informed me that the new iOS is no longer compatible with generic iPhone chargers. However, mine is the one made by Apple and so there should be absolutely no issues with it. While it is plugged in my phone charges on and off, never consistently charging. It's really irritating and is making charging a very slowgoing process. Does anyone else have any insight on this issue? 

While we're at it, I noticed the new iOS 7 kills the battery life much faster than the previous iOS; I don't use my phone too much throughout the day, and it has been dying consistently twice a day. If I don't use it nearly at all, it seems to last only six or so hours. 

Thanks in advance for any feedback! Hope not everyone is having these issues! 

Alexis"

This is what I posted on the Apple Forum at 1PM on June 8th, 2015:

Well Alexis, I am having the same problem all of a sudden (and despite your hopes, it appears that everyone else is a well) and of course it is happening while traveling (again). My iPhone 5C ($700) started displaying the message, "This accessory may not be supported", about a week ago when plugged into my Mac and my IOGEAR High Capacity Portable Battery (GMP6600P).

Here is a synopsis of my impression of Apple products and some of the threads contained herein: 

1) When you pay top-dollar for a product, you should not have all of the problems, including this one, I have had with Apple products (iPhone and Macs) 

2) We don't care how intelligent or tech-savvy you are, so please provide helpful comments that don't take a PhD in computer science to decipher 

3) Apple obviously enjoys trapping its customers into buying only their products and having to replace parts soon after the warranty expires. It's obvious that the Chinese junk they sell is not worth the price-tag. 

4) Apple also confiscates our personal information (e.g. photos and God knows what else), making it extremely difficult to take control of them again and holding us hostage by forcing us to purchase more of their products. The latest iOs is a perfect example, sucking up GBs of space on our phones and forcing us to purchase an iCloud data plan (which I refuse to do). 

BOTTOM LINE: Apple sucks and I'm going to find a way to save MY INFORMATION on MY external hard drive so that when my iPhone and Mac go tits-up, likely very soon, I can buy a less costly and more reliable product that allows me to travel stress-free and purchase the peripheral devices/accessories of MY CHOICE!

Apple notified me less than 5 hours later that my post had been removed because it was a "rant" that was "counterproductive".  It seems as though Apple not only produces very expensive Chinese garbage, but appear to be the China of corporations, allowing only positive propaganda and censoring anything that does not follow Apple party lines.

Read my original review of Apple products.

CombatCritic Gives The Apple iPhone 5C And Apple, Inc. A Dismal 1 Bomb Out Of 10 ... More Bombs Are Better!

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Title: Apple Still Sucks ... More iPhone Problems: "This accessory may not be supported"

Key Words: Apple, iPhone, 5C, This accessory may not be supported, forum, technical, problem, problems, customer, service, accessory, supported, support, CombatCritic, review, TravelValue, travel, value